Refund policy

Last updated: June 1, 2025

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

 

💫 Returns

  • You may request a return within 14 days of receiving your item.

  • To be eligible for a return, your item must be unused, in the same condition, and in the original packaging.

 

💌 How to Request a Return

Please email us at wesleyvisionllc@gmail.com with your:

  • Order number

  • Reason for return

  • Photos (if item arrived damaged)

We’ll respond within 3-5 business days with next steps.

 

🔁 Exchanges

We currently do not offer exchanges. If you need a different size or item, please return the original and place a new order.

 

💸 Refunds

  • Once we receive your return and inspect the item, we’ll issue a refund to your original payment method.

  • Please allow 5–10 business days for processing.

 

📦 Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • We recommend using a trackable shipping service.